HEMI Research Dashboard
Case Study
Study Summary Highlights
  • The study had a 91% rating overall.
  • Five of the 10 questions received 100%.
  • 8 out of 10 passed.
  • The lowest score was 70%.
Participant Highlights
  • The participants were impressed with how simple it was to go through the application process.
  • The participants that were non designers were “thankful” for the prompt before making a big decision.
Moderator Observations
  • Most participants had trouble finding items in the navigation.
  • The prompts for making decisions were not familiar to everyone.
  • Most participants struggled to find the date and status drop downs.
  • Make the navigation more noticeable.
  • Shrink the space between the buttons and the form in the proposal process.
Select Participant Direct Quotes
  • “I didn’t know people went through this process for making websites. It’s so cool”
  • “This was easy to navigate, it was straight forward.”
  • “I like that I receive a prompt before making big decisions.”